Action Required: Your app is not compliant with Google Play Policies (LTV Tanzania)

Google Play
Developer update

Hi Developers at MIZOZO,

After a recent review, we found that your app LTV Tanzania (com.waowakachukuazote.serieszetu) is not compliant with one or more of our Developer Program Policies. See below for more information about your app's status and how to correct the issue.

Publishing Status

App Status: Rejected

Your app has been rejected and wasn't published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.

Take action

Issue found: Violation of Broken Functionality policy

Your app has the following functionality issue(s):

  • App is not responding
    Your app is freezing or becoming unresponsive for users, or users cannot scroll while using your app

Issue details

We found an issue in the following area(s):

  • Version code 1: In-app experience: Please see attached screenshot IN_APP_EXPERIENCE-885.png

To bring your app into compliance, follow these steps:

Make sure to fix all broken experiences within your app.

[Go to Android vitals] to learn more about broken experiences within your app, and make use of test tracks to thoroughly test the quality and functionality of your app with users, to capture valuable feedback, and identify bugs before attempting another review.

About the Broken Functionality policy

We don't allow apps that crash, force close, freeze, or otherwise function abnormally. Below are a few examples of common violations:
  • Apps that don't install
  • Apps that install, but don't load
  • Apps that load, but are not responsive


Visit Google Play's Academy for App Success to get contextual learning on this Google Play policy.

Submit an Appeal

Make sure you have followed the instructions provided on this page to quickly address this issue. If you have fixed the violation, you do not need to appeal and can directly make an updated submission. If you believe our decision may be incorrect, you can appeal. It may take up to 7 days to receive a response, or longer in exceptional cases.

Learn More

Visit the Enforcement Process article to learn more about how different enforcement actions can impact your apps in different ways. Check out the latest Google Play policy updates on News, Personal Loans, and User Data.
Watch this #PolicyBytes video! Choose your preferred language by changing the audio track in the settings.

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The Google Play Team

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